NTT DATA Expands AI-Powered Platform to Strengthen Global Infrastructure Operations

NTT DATA, a global leader in AI, digital business and technology services, is expanding the deployment of its AI-powered infrastructure operations platform to support complex enterprise environments worldwide.

The platform combines real-time monitoring, predictive analytics and intelligent automation to improve operational resilience, efficiency and visibility across global IT and cloud infrastructure, SAP Basis and network operations.

The deployment includes support for one of the world’s largest commercial vehicle manufacturers, demonstrating NTT DATA’s capabilities in managing global IT infrastructure securely and at scale.

“Our AI-powered platform significantly increases transparency and automation, providing the foundation for greater stability, faster response times and a future-ready IT architecture,” said Abhijit Dubey, CEO and Chief AI Officer, NTT DATA, Inc.

NTT DATA’s integrated platform enables intelligent, data-driven operations across local and global environments. By monitoring tens of thousands of devices in real time, the platform provides comprehensive visibility while improving reliability, performance and operational efficiency.

The platform also continuously optimises capacity and resource utilisation, while coordinated hardware upgrades and lifecycle management help maintain reliable connectivity for users and production sites.

Among the key capabilities demonstrated through the deployment are real-time monitoring of global manufacturing environments, AI-driven predictive insights to identify potential disruptions before they affect production, and automated multi-stage incident processing to accelerate resolution and reduce manual workloads.

The AI-orchestrated global delivery model also combines on-site expertise with offshore execution, enabling NTT DATA to provide coordinated infrastructure support across different locations.

Through the expanded deployment, NTT DATA continues to demonstrate how AI can be operationalised across enterprise environments to strengthen infrastructure resilience, improve efficiency and support future-ready business operations.