Protect Your Galaxy, and be Worry Free with Samsung Care+

Ways to protect your Galaxy

In the previous article, we introduced Samsung Care+, a protection for your Galaxy device. Let us refresh your mind on how to embark on this amazing journey. There are 3 different options for you to be on your way.

  1. Purchase Samsung Care+ with your new Galaxy – All you need to do is to add Samsung Care+ plan upon checkout. This applies to the purchase from Samsung,com and Samsung Authorized Partner-Mobile for Shopee and Lazada.
  2. Purchase Samsung Care+ here within 30 days of your newly purchased Galaxy.
  3. Visit stores (Samsung Experience Store, Samsung Authorized Retailers, Urban Republic) near you to purchase the Samsung Care+ – Our sales expert will handle the rest for you.

Ways to check your protection

Maintaining a sense of security is crucial, so it’s essential to regularly assess your device’s protection status. Here are 3 ways on how you can do it:

  1. Check your welcome email for the certificate of insurance (COI) and terms of service
  2. Tap About Phone and look for Samsung Care+ on your device Setting
  3. Open Samsung Members app, tap Support and look for Samsung Care+

Ways to reach out to our protection expert

We will always be there for you, from Monday to Sunday including public holiday (9am – 6pm). Feel free to reach out to us in whichever ways you prefer. Either make a claim at or email to If you still find it difficult, just pick up your phone and call us at 03-9078 4999. 

Never thought is that simple? It’s not too late to protect your Galaxy if it is still within 30 days of your new Galaxy. Protect what matters, don’t leave it to chance!

To learn more about Samsung Care+, visit: